Troop Messenger Pricing & Plans 2026 | Secure Team Chat from $2.5/user

Yes, Troop Messenger is allowed in UAE. However, video calling and screen sharing features do not work in UAE due to local VoIP regulations. Text messaging, audio messaging, and file sharing work normally.

To cancel your account, send an email from your registered email address to support@troopmessenger.com requesting cancellation with the reason for cancellation. The support team will process your request within 24-48 hours.

Troop Messenger offers three pricing tiers (billed monthly):

• Premium: $2.5 per user/month — includes unlimited group chats, audio/video calling, 150GB storage, AI Buddy, AI Translate, and core messaging features

• Enterprise: $5 per user/month — adds remote screen sharing, group calling, unlimited video conferencing, LDAP/SSO, Mattermost migration, 1TB storage

• Superior: $9+ per user/month — coming soon, includes all Enterprise features plus remote desktop control, whiteboard, live dox, APIs, high availability

Annual billing saves 17% (e.g., $2.5/month becomes ~$24.90/year).

Premium plan ($2.5/user/month) includes: one-on-one messaging, audio calling, unlimited group chats, file sharing, global search, Orange Member (guest users), unlimited search history, QRP (Quick Response Panel), cross-platform support, delete & recall, message forwarding, read/typing indicators, image editing, audio messaging, live tracking, favorite users & groups, 150GB storage, and email/live chat support.

Enterprise plan ($5/user/month) adds all Premium features plus: remote screen sharing, group calling, unlimited video conferencing, Burnout (self-destructing messages), message edit, flagging, code snippet, airtime groups, read receipts, group profile logs, contacts book, Dropbox/Google Drive integration, Jointly Code editor, LDAP/Active Directory/SSO, Mattermost migration tool, chat history deletion controls, Call TakeOver, and 1TB storage.

Yes. Premium plan includes a 7-day free trial. Enterprise plan includes a 30-day free trial. No credit card required to start. Schedule a demo via the website to see all features in action.

SaaS (cloud) — Troop Messenger hosts the platform; you access via web or apps. No server maintenance. On-Premise (Troop-GRIT) — You deploy the self-hosted chat server on your own infrastructure. Full data control, no third-party access, works offline, unlimited bandwidth, scalable, and customizable. Ideal for healthcare, banking, defense, and government organizations requiring data sovereignty.

Troop Messenger includes several AI-powered features:

• AI Buddy: AI assistant that helps summarize chats, find files, draft replies, and remind you of tasks

• AI Translate: Translate messages instantly into multiple languages for seamless communication with global teams

• Auto Suggestions: Context-aware reply suggestions to respond faster in conversations

• Smart Summaries: AI-generated recaps of meetings, discussions, and project updates

• AI File Summary: Generates summaries of uploaded documents (DOCX, PDF, PPT, XLSX, TXT, and more — max 150 characters, 10MB limit)

Orange Member is a guest user feature that allows you to invite customers, stakeholders, and non-employees to Troop Messenger without requiring a business email. Guest users can be added using any public/private email domain. They are identified by an orange dot next to their name. Admins can control what features guest users can access (e.g., can't create groups, limited file sharing).

Yes. Troop Messenger provides end-to-end encryption for chats, calls, and conferences. On-Premise deployment keeps all data within your own servers. Features include platform & IP address-based restrictions, screenshot controls, role-based access controls, and the Burnout feature for self-destructing confidential messages. Used by defense organizations and government agencies worldwide.

Only the Admin can add users. Steps:

1. Go to Messenger page and click Admin Dashboard (top left)

2. Go to Users tab

3. Click ADD USER

4. Start adding employees (unlimited users supported)

Alternatively, use Bulk Upload to add all employees at once. You can also add Designation, Department, and Location from Admin Dashboard Quick Add.

Troop Messenger is available on:

• Windows (desktop app)

• Mac (desktop app)

• Linux (web app)

• Android (mobile app — Google Play Store)

• iOS (mobile app — Apple App Store)

• Web browser (all major browsers)

All platforms sync seamlessly — messages and files are available across all your devices.

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